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  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app's Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How to add questions and answers?
    To add a FAQ section: Click the Customize FAQ button. In your site's dashboard, click Add and select Q&A. Each new question-answer pair must be assigned a category. Save and share. You can always edit the questions and answers, change their order or assign them to different categories.
  • How do I edit or delete the title of a FAQ section?
    You can edit the title in the Settings tab of the application. If you don't want the title to be displayed, deactivate the "Title Text" checkbox in the "Show" section.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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